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Testimonials

What Our Customers Say

Our Paladin Team endeavour to provide a great service as well as beautiful products. We are so pleased to be able to show a few of the lovely testimonials from our clients inspired by our cast iron radiators and service. We often find that we get further orders from clients who have personally recommended us to their friends and family.

Hi Liz
Thank you (and your colleagues) for all your help, we will definitely recommend Paladin to anyone we know who is looking for cast iron radiators and will get in touch when we're needing radiators for our ground floor. I will keep hold of your details and get in touch early next year. Once again, thank you for your help.

My best regards
Claire

Hi
Just taken delivery of my Old Penny Kensington Radiator. It is absolutely beautiful. Thank you for a fantastic service from telephone order to the delivery man.

Mrs Hattle. (Billingham)

Hello,
Firstly, I want to congratulate you for your responsiveness and commercial meaning of your teams, it is a pleasure to work with true professionals.

Cordially
Jean Louis Donjo
France

Liz/Helen,
It is nice to work with a company that has good customer service for a change. I appreciate all your help.

Kim

Hi Alex
Your company has been such a pleasure to buy from and I would most heartedly recommend you to everyone!! kind regards to you all - and please let Rachel and Liz know that they have another very satisfied customer.

Katie

Hi Rachel,
Just a quick note that I took delivery of the radiators yesterday as arranged. I also want to say thanks and how fantastic the radiators look along with the cast quality and the excellent painting and polishing finish. I now can't wait to get them installed! Many thanks again for all your help and assistance.

Eric Martin

I have moved house to another period property with rubbish radiators that all need replacing. Thanks to your excellent customer service I have never forgotten your name!

We were very happy with the radiator type in the last house. I notice it’s on sale now.
Cheers,

Gareth

Helen,
Please pass on my regards and thanks to John and his wife who really made us feel welcome on our visit last Saturday. John gave us a guided tour of your facility which may I say is mighty impressive and it's quite apparent that he knows his product and has a great passion for it.

I look forward to receiving the radiators and I would have absolutely no hesitation in recommending Paladin to friends and family. To be honest as soon as people see them in situ I know they'll sell themselves.

Thanks again.
Regards,

David Watson | Senior Project Surveyor

Hi Rachel
Once again thanks again for your help and excellent customer service. I will certainly be recommending you to anyone who wants radiators!

Gareth

Dear Liz,
I am stunned!!! There are still companies in the UK who have a First Class client service, and your's is one of them. I didn't expect such a detailed response in such a short time.
With kind regards and many thanks,

Armin

Hi Liz, I hope you are well.
I never got back to you regarding the 'old penny' finish, we love it and the rads look great and we are very pleased, thanks for all your help!
Many thanks,

Daisy

Your service, from our very initial enquiries having found your website, was first class. The radiators look great
Mr and Mrs Tytherleigh
West Sussex

It was lovely doing business with you and I will send a recommendation to Which Magazine
Mr and Mrs Cormack
Wester Balbair

Fantastic product and fantastic service
Mrs Hubbard
Martin, Lincolnshire

Thanks for all your help, thanks for your expert advice for our purchase
Mrs McGrath
Aberdeen

The radiator has arrived. Its beautiful, your employees have done a great job
Mr and Mrs Otto
USA

The radiator looks beautiful in our new kitchen. Thank you so much
Ms Lene
London

We are so pleased with our radiators, they look absolutely great, your delivery guys were so helpful and the whole experience with Paladin has been so enjoyable. We cannot thank you enough.
Anupa and Sanj
London

Just wanted to say the radiators look fabulous!
Mrs K. Smith

Hi Liz, I just wanted to say thank you for helping me. You did a great job and I think your boss should give you a pay increase because you represent the Company so well.
Mr Marzullo
USA

The radiators have arrived and look so good and for the price I have paid they are amazing value. I would like to look at selling them for you as an agent in Germany.
Dr Hattendorf
Germany

Hi Rachel, About 20 mins after our last email, a massive truck turned up. They look amazing! thankyou very much.
Peter

Very happy with the efficient friendly service from paladin. Even though it was a large order (particularly for me) it went very smoothly. Very happy to recommend you to others and indeed have done to my neighbours. Expect contact from them soon.
Martin

Dear Liz, Hope you are well. My wife Sophie and I were really happy with the radiators you supplied us with and we would like to make another order please!
Leigh Walker-Haworth

Liz, thank you so much you have no idea how that helps me. Excellent service...Regards

Rachel, Very pleased with delivery, customer is delighted
R M Myers

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